Shane DesselleProfessor of Social and Behavioral Pharmacy, Touro University California
- Touro University California
Channels contributed to:AccessPharmacy Channel AccessPharmacy Drug of the Week Pharmacy Management Tip of the Week
Do you form an opinion of a pharmacy (and every other business) based upon the prevalence and arrangement of items they have for sale?
What traits and behaviors have you observed that you would call professional? How do professional role models impact care?
How do you stack up in your employability? How can you improve?
Do you think this is possible in all cases of poor employee performance?
Do you think that customer service actually varies, or is it perceptions of service quality that actually vary between urban vs. suburban pharmacies?
Have you worked in a pharmacy dept gearing up for an OSHA visit? What was that like?
Tell us about good or bad experiences you’ve had during a performance review.
Does even so much as the purchase of certain technology promote a med safest culture?